Frequently asked questions

It is essential to arrive 30 minutes before departure time, as the boat leaves promptly.

The meeting point is at the Delfín Negro ticket office on Paseo Cervantes (opposite number 10), in Can Picafort.

Yes, all our excursions are carried out with the same boat, fully equipped to offer comfort and safety during navigation.

Yes, swimming and snorkeling are possible, but we don't have diving equipment on board, so each customer must bring their own.

Yes, the boat has a bar service on board (only cash) during the excursion.

Yes, there is no problem. Babies are welcome on board, and pushchairs are also permitted.

Yes, it's an ideal excursion for families. The boat sails smoothly and has slides, which makes the experience especially fun for younger children.

In the event of adverse weather conditions, the excursion may be cancelled or rescheduled.
We recommend consulting directly with management to assess the best option.

During some excursions, it is possible to spot dolphins, but this is not guaranteed, as they are wild animals in their natural habitat.

No, we do not currently offer this service. We recommend calling Taxis Can Picafort at +34 971 85 07 23, Taxis Alcudia at +34 971 20 12 12, or booking a taxi through the Mallorcab App.